GENERAL INFORMATION:

Washington Pottery Company goes to extensive lengths to provide you with high quality products from independant pottery factories worldwide.

All of our factories represent the top of the line in product quality and dependable delivery. We constantly work with our factories to be able to extend to you our very best prices and service.

Our products are first quality, no blemished or seconds, and we deliver on time.  You can choose the colors and styles you want from a vast selection of products based on your particular requirements. Because many of our items are handmade and handfinished, There is no guarantee that each pot will be exactly the same. There will be slight variation in size , shape and color. Items may also differ from pictures in catalog.

PAYMENT TERMS:

Normal terms for Washington Pottery Company are as follows: net 30 days from date of invoice, on approval of credit. Terms are COD where credit has not been established. Unpaid late balances over 30 days will be charged 1.5% per month or 18% per year.

Special orders are subject to a 50% non-refundable deposit. NSF checks will be charged $20.00. All prices are subject to change without notice. Visa & Mastercard accepted.

FACTORY SECONDS:

We offer quality factory seconds at a 25% discount off of our wholesale catalog price for our regular wholesale accounts. Customer pick-up only.

PRE-PRICING:

All orders may be pre-priced for 10% of invoice total.

RETURNS:

Merchandise cannot be returned without prior authorization from our office. A 10% restocking charge will be applied to all non-defective returned items. Special orders cannot be returned.

Our trained warehouse staff will package our products to assure arrival at your location undamaged. If there is a problem with your shipment, PLEASE REPORT ALL DAMAGES OR SHORTAGES WITHIN 48 HOURS OF DELIVERY.